Privacy Policy

I’ll translate this Italian privacy policy document into English while preserving the HTML formatting.

Data Controller


Elfim – C.da Pozzo Pateo S.P. 159 KM 2,100 70024 Gravina in Puglia (Bari) Italy

Data Controller’s email address: info@elfim.com
For any clarification, information, or exercise of the rights listed in this privacy notice, contact the controller at the following email: info@elfim.com

Definitions and Legal References


Personal Data (or Data)


Personal data constitutes any information that, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

Usage Data


This is information collected automatically through this Website (also from third-party applications integrated into this Website), including: IP addresses or domain names of the computers used by the User connecting to this Website, addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal characteristics of the visit (for example, the time spent on each page) and the details regarding the route followed within the Application, with particular reference to the sequence of pages consulted, parameters relating to the User’s operating system and computer environment.

User


The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

Data Subject


The natural person to whom the Personal Data refers.

Data Processor (or Processor)


The natural person, legal entity, public administration, or any other body that processes personal data on behalf of the Controller, as set out in this privacy policy.

Data Controller (or Controller)


The natural or legal person, public authority, service, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data and the instruments adopted, including security measures relating to the operation and use of this Website.
The Data Controller, unless otherwise specified, is the owner of this Website.

This Website (or this Application)


The hardware or software tool by which the Personal Data of Users are collected and processed.

Service


The Service provided by this Website as defined in the relative terms (if present) on this site/application.

European Union (or EU)


Unless otherwise specified, all references to the European Union contained in this document are intended to include all current member states of the European Union and the European Economic Area.

Cookies


Small piece of data stored within the User’s device.

Legal References


This privacy notice is drawn up on the basis of multiple legislative systems, including Articles 13 and 14 of Regulation (EU) 2016/679.
Unless otherwise specified, this privacy notice concerns exclusively this Website.

Types of Data Collected


Among the Personal Data collected by this Website, either independently or through third parties, there are: Cookies, Usage Data, first name, last name, email, username, and website.
Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the collection of the data itself.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Website.
Unless otherwise specified, all Data requested by this Website is mandatory. If the User refuses to communicate them, it may be impossible for this Website to provide the Service.
In cases where this Website indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or its operation.
Users who have doubts about which Data is mandatory are encouraged to contact the Controller.
The possible use of Cookies – or other tracking tools – by this Website or the owners of third-party services used by this Website, unless otherwise specified, has the purpose of providing the Service requested by the User, in addition to the further purposes described in this document and in the Cookie Policy, if available.
The User assumes responsibility for the Personal Data of third parties obtained, published, or shared through this Website and guarantees having the right to communicate or disseminate them, releasing the Controller from any liability towards third parties.

Methods and Place of Processing the Collected Data


Processing Methods


The Controller adopts appropriate security measures aimed at preventing unauthorized access, disclosure, modification, or destruction of Personal Data.
Processing is carried out using computer and/or telematic tools, with organizational methods and logic strictly related to the indicated purposes. In addition to the Controller, in some cases, other parties involved in the organization of this Website may have access to the Data (administrative, commercial, marketing, legal personnel, system administrators) or external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Controller. The updated list of Processors can always be requested from the Data Controller.

Legal Basis for Processing


The Controller processes Personal Data relating to the User if one of the following conditions exists:
  • the User has given consent for one or more specific purposes; Note: under some jurisdictions the Controller may be authorized to process Personal Data without the User’s consent or another of the legal bases specified below having to exist, until the User objects (“opt-out”) to such processing. However, this is not applicable when the processing of Personal Data is subject to European data protection legislation;
  • processing is necessary for the performance of a contract with the User and/or for pre-contractual measures;
  • processing is necessary to comply with a legal obligation to which the Controller is subject;
  • processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Controller;
  • processing is necessary for the purposes of the legitimate interests pursued by the Controller or by third parties.

In any case, it is always possible to request the Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on law, provided for by a contract, or necessary to conclude a contract.

Place


The Data is processed at the Controller’s operating offices and in any other place where the parties involved in the processing are located. For further information, contact the Controller.
The User’s Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of processing, the User can refer to the section relating to the details on the processing of Personal Data.
The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization of public international law or established by two or more countries, such as the UN, as well as regarding the security measures adopted by the Controller to protect the Data.
If any of the transfers just described takes place, the User can refer to the respective sections of this document or request information from the Controller by contacting them at the contact details provided at the beginning.

Retention Period


The Data is processed and stored for the time required by the purposes for which it was collected. Therefore:
  • Personal Data collected for purposes related to the performance of a contract between the Controller and the User will be retained until the performance of such contract is completed.
  • Personal Data collected for purposes related to the Controller’s legitimate interest will be retained until such interest is satisfied. The User can obtain further information regarding the legitimate interest pursued by the Controller in the relevant sections of this document or by contacting the Controller.

When processing is based on the User’s consent, the Controller may retain Personal Data longer until such consent is revoked. Furthermore, the Controller may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.
At the end of the retention period, Personal Data will be deleted. Therefore, upon expiry of this term, the right of access, deletion, rectification, and the right to data portability can no longer be exercised.

Purposes of Processing the Collected Data


The User’s Data is collected to allow the Controller to provide its Services, as well as for the following purposes: Statistics, Contacting the User, Content commenting, Displaying content from external platforms, Interaction with social networks and external platforms, SPAM protection, User database management, and Interaction with live chat platforms.
To obtain further detailed information on the purposes of processing and the Personal Data actually relevant for each purpose, the User can refer to the relevant sections of this document.

Details on the Processing of Personal Data


Personal Data is collected for the following purposes and using the following services:

Content Commenting


Commenting services allow Users to formulate and publish their own comments regarding the content of this Website. Users, depending on the settings decided by the Controller, may leave comments anonymously.
If the Personal Data released by the User includes email, this could be used to send notifications of comments regarding the same content. Users are responsible for the content of their own comments.
In case a commenting service provided by third parties is installed, it is possible that, even if Users do not use the commenting service, it collects traffic data relating to the pages on which the commenting service is installed.

Comment System Managed Directly (This Website)


This Website has its own content commenting system.
Personal Data collected: last name, email, first name, website, and username.

Contacting the User


Contact Form (This Website)


By filling in the contact form with their Data, the User consents to their use to respond to requests for information, quotes, or any other nature indicated by the form header.
Personal Data collected: first name, last name, email, telephone.

Interaction with Live Chat Platforms


This type of service allows interaction with live chat platforms, managed by third parties, directly from the pages of this Website. This allows the User to contact the support service of this Website or for this Website to contact the User while browsing its pages.
In case a service for interaction with live chat platforms is installed, it is possible that, even if Users do not use the service, it collects Usage Data relating to the pages on which it is installed. Furthermore, live chat conversations may be recorded.

Interaction with Social Networks and External Platforms


This type of service allows interaction with social networks or other external platforms directly from the pages of this Website.
The interactions and information acquired by this Website are in any case subject to the User’s privacy settings relating to each social network.
In case a service for interaction with social networks is installed, it is possible that, even if Users do not use the service, it collects traffic data relating to the pages on which it is installed.

“Share” Button and Facebook Social Widgets (Facebook, Inc.)


The “Share” button and Facebook social widgets are services for interaction with the Facebook social network, provided by Facebook, Inc.
Personal Data collected: Cookies and Usage Data.

Place of processing: USA – Privacy Policy.

“Pin it” Button and Pinterest Social Widgets (Pinterest)


The “Pin it” button and Pinterest social widgets are services for interaction with the Pinterest platform, provided by Pinterest Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: USA – Privacy Policy.

Tweet Button and Twitter Social Widgets (Twitter, Inc.)


The Tweet button and Twitter social widgets are services for interaction with the Twitter social network, provided by Twitter, Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: USA – Privacy Policy.

SPAM Protection


This type of service analyzes the traffic of this Website, potentially containing Users’ Personal Data, in order to filter it from parts of traffic, messages, and content recognized as SPAM.

Akismet (Automattic Inc.)


Akismet is a SPAM protection service provided by Automattic Inc.
Personal Data collected: various types of Data as specified by the service’s privacy policy.
Place of processing: USA – Privacy Policy.

Statistics


The services contained in this section allow the Data Controller to monitor and analyze traffic data and serve to track User behavior.

Google Analytics (Google Inc.)


Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google uses the Personal Data, collected anonymously on this site, for the purpose of tracking and examining the use of this Website, compiling reports, and sharing them with other services developed by Google.
Google may use the Personal Data, collected anonymously on this site, to contextualize and personalize the ads of its advertising network.

Personal Data collected: Cookies and Usage Data.
Place of processing: USA – Privacy PolicyOpt Out.

Displaying Content from External Platforms


This type of service allows viewing content hosted on external platforms directly from the pages of this Website and interacting with them.
In case a service of this type is installed, it is possible that, even if Users do not use the service, it collects traffic data relating to the pages on which it is installed.

Google Fonts (Google Inc.)


Google Fonts is a font style display service managed by Google Inc. that allows this Website to integrate such content within its pages.

Personal Data collected: Usage Data and various types of Data as specified by the service’s privacy policy.
Place of processing: USA – Privacy Policy.

Gravatar (Automattic Inc.)


Gravatar is an image display service managed by Automattic Inc. that allows this Website to integrate such content within its pages.
Please note that if Gravatar images are used for comment systems, the commenter’s email address (or parts of it) may be sent to Gravatar, even if they are not registered with this service.

Personal Data collected: Usage Data and email.
Place of processing: USA – Privacy Policy.

YouTube Video Widget (Google Inc.)


YouTube is a video content display service managed by Google Inc. that allows this Website to integrate such content within its pages.

Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy.

Newsletter


Within the site there is a Newsletter dedicated exclusively to our customers who occasionally receive notifications and/or service communications via email.
For the delivery and management of the Newsletter, the service offered by SendinBlue (SendinBlue, 55 rue d’Amsterdam, 75008 Paris, France) is used and the collected data is stored on the secure servers of the delivery service.
Pursuant to SendinBlue’s privacy policy, data will never be used directly by SendinBlue or sold by it to third parties. SendinBlue uses appropriately authorized operators to maintain the service and in the exercise of this function they may have access to your data.
In any case, the guarantees provided by SendinBlue’s privacy policy apply.

User Rights


Users may exercise certain rights with reference to Data processed by the Controller.
In particular, the User has the right to:
  • withdraw consent at any time. The User may withdraw consent to the processing of their Personal Data previously expressed.
  • object to processing of their Data. The User may object to the processing of their Data when it occurs on a legal basis other than consent. Further details on the right to object are indicated in the section below.
  • access their Data. The User has the right to obtain information on Data processed by the Controller, on certain aspects of the processing, and to receive a copy of the processed Data.
  • verify and request rectification. The User may verify the correctness of their Data and request its updating or correction.
  • obtain restriction of processing. When certain conditions exist, the User may request the restriction of the processing of their Data. In this case, the Controller will not process the Data for any other purpose except their storage.
  • obtain deletion or removal of their Personal Data. When certain conditions exist, the User may request the deletion of their Data by the Controller.
  • receive their Data or have it transferred to another controller. The User has the right to receive their Data in a structured, commonly used, and machine-readable format and, where technically feasible, to obtain its transfer without obstacles to another controller. This provision is applicable when the Data is processed with automated tools and the processing is based on the User’s consent, on a contract to which the User is party, or on contractual measures connected to it.
  • lodge a complaint. The User may lodge a complaint with the competent personal data protection supervisory authority or take legal action.

How to Exercise Rights


To exercise User rights, Users may address a request to the Controller’s contact details indicated in this document. Requests are filed free of charge and processed by the Controller as soon as possible, in any case within one month.

Additional Information on Processing


Legal Defense


The User’s Personal Data may be used by the Controller in court or in the preparatory stages for its possible institution for defense against abuse in the use of this Website or related Services by the User.
The User declares to be aware that the Controller may be obliged to disclose the Data by order of public authorities.

Specific Information


At the User’s request, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System Logs and Maintenance


For operational and maintenance needs, this Website and any third-party services it uses may collect system logs, i.e., files that record interactions and may also contain Personal Data, such as the User’s IP address.

Information Not Contained in This Policy


Further information regarding the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Changes to This Privacy Policy


The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page. Therefore, please consult this page regularly, taking as reference the date of last modification indicated at the bottom.
In case of non-acceptance of the changes made to this privacy policy, the User must cease using this Website and may request the Data Controller to remove their Personal Data. Unless otherwise specified, the previous privacy policy will continue to apply to Personal Data collected up to that moment.